All of our products are designed, formulated & hand made on our farm. Our soaps are made using the traditional cold process method. We cut our bars by hand which means that sizes may vary slightly however our bars weigh on average 100g & are long lasting. As our products are genuinely hand made in small batches, each soap is unique in it's size, colour, pattern & appearance, so they will vary slightly to the images show. This is the beauty of unique, handmade products.
Our balms are all natural & carefully formulated out of quality oils & butters. In extreme heat they are subject to melt however they will re-solidify & be perfectly fine to use again. Please store all balms below 30 degrees.
Orders are usually posted the next business day, however farm commitments may occasionally mean orders are posted within 72 hours.
As we are located in a regional area, delivery times via Australia Post are slower than in metro areas. If your order is urgent or for a birthday, Christmas etc. we recommend choosing the Express Post option at checkout.
Our Commitment & Returns Policy
We are committed to producing quality handmade products which provide beautiful skin-loving bath & body experiences. Should any products you purchase be faulty or not as described please contact us by email & we will happily replace them or refund your purchase price.
Natural, gentle, handmade. Windella Farm is a goat dairy farm in Cohuna, Victoria. We make a range of handmade soap, bath & body products based on the philosophy that 'natural is best' featuring goats milk & premium natural ingredients.